NC
N C
1 reviews | Active since Jan 2013
28 Nov 2021, 11:58
****ed up application for Black Friday R199.99 deal - ***!!!!
The above and below-mentioned, started with a SMS with *** received on 26 Nov 2021.
No callback was afforded to myself, which demanded I call in accordingly and RE-DO the application on the 27 Nov 2021.
Now what is the delay herein when I have already held credit cards with Nedbank and ABSA and yet a R 199.99 contract has become a c****? A firm credit check has been done with the credit bureaux and yet this delay?
I need feeback herein as if this is how business is done with Vodacom, I shudder to think what else you guys are ****ing up on the backend.
Looking forward to a response via email
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Vodacom's replyOfficial
28 Nov 2021, 17:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2021, 17:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NC
N C's updateReviewer Update
28 Nov 2021, 21:16Thank you kindly, I eventually got a hold of a department via Facebook and have CANCELLED the quote as Vodacom cannot subscribe to the basic tenets of the National Credit Act No 34 (2005). Got a deal with MTN WITHOUT hassle whatsoever!
NC
N C's update28 Nov 2021, 21:16
Reviewer Update
Thank you kindly, I eventually got a hold of a department via Facebook and have CANCELLED the quote as Vodacom cannot subscribe to the basic tenets of the National Credit Act No 34 (2005). Got a deal with MTN WITHOUT hassle whatsoever!