*******ed system

Hi good people I like to aware everyone about this vodacom network ****, *****s. I never ask anybody ever for a credit, this morning on my recharge i get a sms saying my airtime in advance be deducted on my recharge they said 3 rands i need to pay back 4.50. Now vodacom wants to BLAME someone touched my phone. The moment my data finish i received they sms strait away telling me i'm qualified for air tone advance. Now they are refusing to remove that advance saying been used already. They phone me and closed my complaint eithout fixing they mistakes When i finish my data i started using other network data.this is a dayljght ******* and a big abuse of ouf rights Is no ways of contacting the network withhout we spend our money in calls CONVENIENT **** TO INCREASE THEY PROFITS EASY. LAST YEAR AS WELL THEY CONTACT ME SAYING I'M A LOYAL CUSTOMER SINCE 1996, SO THEY WANT ME TO PAY THEM 250 RANDS TO RECEIVED MY PRIZE. AT VODACOM THEY SAID IS A ****, BUT THEY KNEW ALL MY RELATION WITH NETWORK. INSIDE JOB TO ***** OUR MONEY. As well i'll i was waiting they ask all security questions and they can see in screen, than i saw the vodacom worker takes a photo of info in screen This how they *****ING, ROBBING US.