1 reviews | Active since Sept 2016

20 Dec 2016, 16:12

****ED OFF WITH ****TY SERVICE

<p>So 20 days later and still my phone cannot make out any calls. i was promised a tech to call me NOTHING. i called some on the 15 Dec , took my details and promised my call and STILL NO FEEDBACK.</p> <p>I am damn annoyed with your customer service , where no-one can help , cos not all the systems work the same.</p> <p> </p> <p>Found an e-mail dated 15 Dec 16 Time : 12h25 ... from Luigi .. No Follow up calls, Just a R100 for inconvenice ? My issue is not resolved ? No airtime was loaded on my phone either. So please tell me how was i suppose to the the compesantion of a R100 when i cant even make calls ></p> <p> </p> <p> </p> <p>CAN SOMEONE PLEASE GET BACK TO ME AND SOLVE THIS DAMN ISSUE.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team