LM
Lizette M
1 reviews | Active since Aug 2022
13 Aug 2022, 12:26
****ed off customer
I cancelled a contract in June but still got billed in August. Apparently at vodacom I would like to cancel a contract means something else. I suggest vodacom gets some tips from cell c on contract cancellation. Please re-train your call centre staff because the previous people I spoke to clearly don't know what they doing. Props to the last guy that helped.
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Replies (1)Vodacom's replyOfficial
13 Aug 2022, 13:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2022, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
