LM
Lizette M

1 reviews | Active since Aug 2022

13 Aug 2022, 12:26

****ed off customer

I cancelled a contract in June but still got billed in August. Apparently at vodacom I would like to cancel a contract means something else. I suggest vodacom gets some tips from cell c on contract cancellation. Please re-train your call centre staff because the previous people I spoke to clearly don't know what they doing. Props to the last guy that helped.

0
Replies (1)
Vodacom
Vodacom's reply13 Aug 2022, 13:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team