****ed off client

Last year a lady called from vodacom and offered me a migration package of which it was lesser than the amount I'm paying now ,I quickly jumped and took it .to my surprise she **** to me instead the package was more and the worse part of it all is that I can't afford that package because I was retrenched at work can't afford it ,I have logged numerous calls and called vodacom and I ws taken from pillar to another without help it's been over a month now if not 2 that I've been struggling with this issue ,even on Thursday I called vodaxkm and logged a call it was resolved without them helping me again ,I mean I have been a loyal customer to this suckers for years. Who can help me and this is for the second time they ****** agent do this to me the last time the dumb agent moved my line from prepaid to an open line without my permission, Debbie Coetzer,Onwabe Dala and Akhona Ndiki are the people whom where suppose to help me nothing SR *** and many more where logged but ***ol