****ED OFF CLIENT
<p>My Vodacom account was with capitaldata. Last month I sent capital data an email and asked for a settlement amount, which I paid in full via EFT. To my surprise I paid R600 over the amount, confirmed by my Vodacom statement. I then contacted Vodacom,s call centre and made a request for my R 600 to be credited back into my FNB account. That was done in the 10-04-2017. Today is the 03-05-2017 I phoned in to find out how far is my request and when will I get my money. An gent advised me that my money was actually deposited into my Vodacom account!!!
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Vodacom Consumer Website Team
Best regards,
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
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Dear Customer
We apologise for the inconvenience caused.
We have requested that the Collections Department contact you regarding the refund request.
Regards
Roderique Lategan
Best regards,
Dear Customer
We apologise for the inconvenience caused.
We have requested that the Collections Department contact you regarding the refund request.
Regards
Roderique Lategan
Best regards,
Dear Customer
As per the feedback from the Collections Department, their office has been in contact with you and attended to your query.
Regards
Roderique Lategan
Best regards,
Dear Customer
As per the feedback from the Collections Department, their office has been in contact with you and attended to your query.
Regards
Roderique Lategan
Best regards,