****ed off

This does not even deserve a 1 star.

My Fibre was installed on the 5th of april 2022. Today is the 28th of april 2022, my fibre line is still not connected. I spoke to plenty of consultants doing trouble shootings and router settings. everytime someone call me they give me their personal e mail or cellphone nr and make promises, when you send those nrs or e mails follow up messages you dont even get an answer. I have more SR numbers then anything else and seems like the vodacom fibre team does not give a ****. Ihave had enough, I threaten them, give them altamatums nothing still gets done. the only response I get is that "I have escalated your request and someone will call you" blah blah blah. Yesterday 27 April 2022 I called again asking to speak to the manager, once again I was told that he will call me in 1 hrs, guess what? Im still waiting for that call too. This whole thing with vodacom fibre is changing my whole perception of vodacom overall. Im disgusted and I had enough.