1 reviews | Active since May 2016

15 Nov 2019, 06:44

****ED OFF

Vodocom has confirmed my account that was canceled within 2 days of taking the contract and on a recorded line this morning the supervisor says I had +/- R400 in my vodacom account and they still billed me R319.00, What ****ed me off is when she says there is no refund due. Spoke with Inatha (Agent )

0
Replies (2)
Vodacom
Vodacom's reply15 Nov 2019, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update15 Nov 2019, 07:41
Reviewer Update
CALL ME ***