****ed off

I am now complaining for the fourth time and still my issue has not been resolved with Vodacom, I don’t know how many time I have to mention that I need to use that number for authentication to access my apps, all you guys do is close the ticket without any resolution. You said I should go to your stores with my ID and I did that and an email was sent to exclusions by the store manager as you requested still my line is restricted, it’s been more than 3 months now trying to do a sim swap with no luck I have been going back and forth to your stores and I am still not getting any assistance. Do you understand how much you are inconveniencing me?? I said if you guys cannot assist me with the sim swap let me port my number to another service provider I’m more than frustrated with this issue now