JW
Jasmin W

1 reviews | Active since Jul 2023

03 Jul 2023, 11:35

****ed off

Your service is Up to **** I paid my account early on your App and because I did this you are charging me R100 Penalty fee your CONSULTANTS TOLD ME I CAN PAY on the APP I did I even PAID YOU 2 DAYS EARLIER and this is the THANKS I get you penalise me R100.00 **** THIS i left messsages for your manager and they dont even phone back you BETTER resolve this **** I even get messages from you guys Stating all the methods we can pay you even recommed we pay with the APP via text messge for this to return you BETTER resolve this because I wont pay you at ALL this is my last time doing business with your excuse of a company I will be taking this to FACEBOOK AS WELL your SERVICE SUCKS SORT YOUR **** OUT TRAIN YOUR STAFF

0
Replies (2)
Vodacom
Vodacom's reply03 Jul 2023, 12:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JW
Jasmin W's update03 Jul 2023, 12:32
Reviewer Update
ohhh now you can contact me but I have been leaving messages hell even the people who earn a lot of money YOUR MANAGERS don't even call back really I expected better from you I have been a customer for years with you trust me once this contact is done i will never do business with you again