****ed of and wont recommend vodacom to anyone

These guys send me an SMS claiming that I won a 4 weeks course with shaw academy I contacted their call center with no luck then I sent an email to their social media team for clarity and if I wont ne laible for any unnecessary payments the guys was not sure he said he will come back to me mind you I'm using my data to contact them since their call center I can't go through instead I get a useless robot called tobi that thing doesnt know answers and is useless. My concern is that vodacom doesn't keep their customers informed or update them with more info I registered for that 4weeks course only to find out at the end of the course I must pay a certain fee and that course it's not four weeks its 6 weeks they dont have four weeks courses this means I must pay other money to complete the course which I never budgeted for and I have emails contacting vodacom to clarify this before I go deep one of their agents told me to contact shaw academy they dont know anything how can I contact shaw academy if I'm their client and they introduced that client to me and in the meantime I'm busy with course mind u I'm using my own data to do that course thinking that it's free only to find out I must pay a certain fee and they dont have 4weeks courses their courses it's for 6weeks and more so even if the course was free for 4weeks I was still going to pay to complete the course since it's for 6weeks worst of all I tried to reach out to vodacom for help call center incant go through I have to use my own data again to contact them via social media and email but I'm still struggling to get a clear or straight answer and I'm sure more clients will experience the same problem I have if they dont sort this out or make things clear regarding this competition I have more than 15yrs with vodacom but the service they give us it feels like they are doing us a favor no sign of empathy what so ever they're very arrogant in completing the first module of the course by tomorrow and I must pay the academy which is not a problem but why they didn't inform us and why are they struggling to give me feedback on the matter and why do I have to use my data to contact them for their mistakes I'm so ****ed and disappointed even now I'm still clueless on how much I must pay shaw academy for me to conclude the course.