*****ed by Vodacom

Don't do business with Vodacom. It's shooting yourself in the foot. I've had a number of unfortunate dealings with Vodacom. Firstly I went to the store to do a contact for my dad. Saw it online. Researched the phone. Had everything he needs. So I took the contact. After setting this up the device realise there are features missing. It's the wrong phone there is an S version. Store refused to take it back. They don't return unless there is a fault. The phone isn't up to spec and we try to muddle through. I went couldn't managed and I ask if we upgrade or what can I do. I have to cancel. I get a quote. It's valid for 27 days I pay it. They accept the quote. Confirm the cancelation. This month I get triple billed. Because the quote is wrong. They dont even have the decency to mail me the invoice. I get an sms showing a triple bill. Call the call center I was put on hold for 30 min getting a manager. Just got cut-off. I can't wait to finish my contract and run from this ****. Im going to be sending my case to Wendy Knowler, consumer journalist. But im saving you time and frustrations. Don't deal with Vodacom. Ps once the 'manager' promised a call the next day. It's only been 27 days and he didn't even bother with replying to my email. They dont even know how to explain their billing to a customer. Save your sanity and money go elsewhere. Their customer service team will reply with some nonsense and not solve the problem. It's a platitude to show they rep****. Once again do not choose Vodacom.