SM
Shantineese M

1 reviews | Active since Dec 2019

06 Dec 2019, 17:35

****ed beyond Measure.

Been having the worst experience with this network. I app**** for an online upgrade the sales lady who contacted me was unprofessional and made multiple errors on my order then hung up on me and went forward with placing the incorrect order. I called and was assisted by someone else who explained that there was in issue with the deal but they would sort it out and send the correct order. The order arrived today with RAM and it was not what I had ordered. How does one trust such bad service from a network that claims to be the best. THEY ARE GOING TO HAVE TO GIVE ME A VERY GOOD REASON TO KEEP MY CONTRACT WITH THEM!!!.

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2019, 13:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team