1 reviews | Active since Jun 2016

24 May 2023, 16:32

****ed

I had a contract with vodacom for 36 months, ending this year 2023 February, i did call them Jan to cancel and take my number to prepaid, I specified that i am canceling i do not want any contract with them, it was noted by the agent, they deducted their last amount of 319 on the 28 February 2023, on the 31 march an amount of 138 was deducted from my account, i reversed it because i had to contract with vodacom, during the month of April Vivian debt collection phoned saying vodacom handed me, for non payment, they say if i want to know for what i must go to vodacom shop, i did go to Eastgate the consultant gave me a *** number that says there is nothing on my ID as i punched it as part of the instructions.

Can vodacom stop stressing me and tarnishing my name, hand me over for what?

0
Replies (1)
Vodacom
Vodacom's reply25 May 2023, 07:56
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team