EC-1TU3-1P3OGB ***** dispute

There is still no feedback from Vodacom. I called yesterday and was provided with wrong information. I called back today and have now been told that it's with their forensics department and need another 7 to 14 working days. What on earth is happening with vodacom. I suggest that nobody uses their services, as you will continue paying for something that you never received. 8 months later and still no assistance.