LR
Lucrezia R

1 reviews | Active since Nov 2010

27 Aug 2018, 16:38

EC-1KM1-2DCEQP ***** Report

Vodacom has a standard reply to all complaints BUT does not actually get hold of the client as they say they will. EC-1KM1-2DCEQP ***** report previously posted on the 20th and nothing heard at all! Since sending all requested documents on the 9th I have NOT HEARD ONE WORD fro Vodacom NOR an email! Now wait to see the standard copy and paste reply from Vodacom! That does not actually qualify as a response Vodacom!

0
Replies (1)
Vodacom
Vodacom's reply27 Aug 2018, 20:57
Official

Good day,

T hank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team