LR
Lucrezia R

1 reviews | Active since Nov 2010

25 Sept 2018, 15:57

EC-1KM1-2DCEQP

And so the saga goes on....I submit all the documents required in my ***** case, get random calls from Busiswa and some lady from the ***** department. I get different stories constantly. Lets be clear here Vodacom, you took my money and have been taking it since 2014 May for first you claim a modem, then an iPad when I haven't signed a contract for a modem or anything else. I did not upgrade said modem in Sandton, I live ****ms away! Even after lodging a ***** case you still take another instalment! I really have no idea what more to do, its been more than 6 weeks and nothing!!! This is nothing short of theft! Give me my money back and cancel the ********** contract!

0
Replies (1)
Vodacom
Vodacom's reply25 Sept 2018, 16:01
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,