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TI
Thuso I

1 reviews | Active since May 2017

31 Oct 2022, 11:59

EC-1EHP-2NN37A K***

Vodacom service system is appalling and highly ineffective.With an ongoing problem you end up having to explain the SAME problem over and over.This company went into my account and deducted money without my consent.

0
Replies (6)
TI
Thuso I's update31 Oct 2022, 12:03
Reviewer Update
I am certain when the CEO Mr Josub envisioned his service teams for one of the most advanced tech and telemetry and communication co this is not what he had in mind.
This service is unacceptable.
I have given the same information ten times today....this null on its core jerrrr
Vodacom
Vodacom's reply31 Oct 2022, 12:06
Official
 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 
TI
Thuso I's update31 Oct 2022, 13:18
Reviewer Update
These are lieshow many times have i complained regarding the same issue no call whatsoever
TI
Thuso I's update31 Oct 2022, 15:57
Reviewer Update
HOW DO YOU CLOSE TICKETS AS RESOLVED WHEREAS I HAVE NOT RECEIVED MY REFUND!!!!This insane Vodacom website team responded to my complain since this morning but because they dont care...they have my money...no one called...
TI
Thuso I's update31 Oct 2022, 15:58
Reviewer Update
GIVE ME MY DAMN MONEY VODACOM PLEASE
TI
Thuso I's update01 Nov 2022, 15:15
Reviewer Update
To date no one has called me to advise to why my money was ****** from my account by Vodacom????I have tried all means with no win