EC-0W0H-1D02U4 FW: UNAUTHORIZED UPGRADE ON CELL 07

STILL NO FEEDBACK AFTER HUNDRED CALLS !!!<br> <br> From: FORENSICS ANALYSIS [Email Removed] <br> Sent: 03 February 2015 02:03 PM<br> To: SHOKANE, MAROTHI [Adt Security - Head Office]<br> Subject: EC-0W0V-2CJEK6 FW: UNAUTHORIZED UPGRADE ON CELL ***<br> <br> Good day<br> <br> Thank you for your e-mail communication. Your reference number is EC-0W0V-2CJEK6.<br> <br> We endeavour to attend to ***** related incidents that are logged via Customer acquisition department (CAD) and NCIS office.<br> <br> Please refer service requests as follows:<br> ? Postpay disputes CAD<br> ? Postpay upgrade disputes Customer Retentions<br> ? Prepay disputes NCIS<br> <br> Our office hours are from 8am to 5pm, Mondays to Fridays (excluding public holidays).<br> <br> Kind Regards<br> Vodacom Forensics Analysis Support Team<br> <br> -----Original Message-----<br> From:SHOKANE, MAROTHI [Adt Security - Head Office]