MS
Mpho S

1 reviews | Active since Jan 2012

17 May 2018, 10:34

EC-0C75-223CAL

Good day Vodacom. I logged a query EC-0C75-223CAL and submitted all the supporting documents after someone took the phone on contract using the forged ID(with the photo that is not mine but the ID number is mine) even today i never heard anything from Vodacom and this is frustrates me and impacting me at the same time as even though i stopped the debit order, my account is impacted on the credit bureau. Please assist urgently.

0
Replies (1)
Vodacom
Vodacom's reply17 May 2018, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team