EC-0C4E-1DREIP - Hellopeter - ***** query

Dear Moddy I refer to email below you sent to me today. Could you please also inform your Finance team to refund me the money which has been debited on my account the whole of last year and this year except the one I disputed and asked the bank to reverse.

Thank you Nelisiwe Good day Nelisiwe Mdladla

We regret taking note of your experience. Our records reflect that this matter has been attended to by the ***** and Finace division. Feedback has been provided regarding how the charges were accumulated.

All the charges (outstanding) have been reversed on this account. I have sent a request to our Legal division to liaise with the credit bureaux and update your records.

We apologise for any inconvenience caused.

Kind regards Moddy

This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "