PJ
Pierre J
1 reviews | Active since Jan 2011
13 Apr 2016, 14:56
EC-04Q7-23KW3Q Data usage on account
I am experiencing a challenge getting my cancellation settlement amount from Vodacom. They have listed me on ICT while I was involved in a dispute with them. I need the settlement balance with the data portion excluded. This is my first experience with Vodacom, and it will be my last. Please contact me. I have mailed you on 15 Feb <br> 1 March, 11 March, 5 April, 8 April and 11 April without any response or assistance. Also remove my name from ITC. You cannot list me while we have an ongoing dispute. If I do not receive any feedback by next week, I will report this issue to the regulator. My reference number is EC-04Q7-23KW3Q <br>
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Replies (1)Vodacom's replyOfficial
14 Apr 2016, 08:26Hello Jakes,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2016, 08:26
Official
Hello Jakes,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
