EC-04CX-30CT0Q

<p> </p> <p>Vodacom ??? It is clear from their email correspondance that they are making no efford to resolve their mistake. Stateing payments not made by me, using the wrong Surename? I have rectified this mistake twice now, so are my emails rep**** to by a automated sytem or what is going on at vodacom?</p> <p> </p> <p>Hi<br />A payment off R1300 was done on the 1 Aug(reflecting in your system on the 3 Aug) this was the outstanding amount according to the vodacom app, so I am confused at how you get to the amounts stated on your email? </p> <p>Further more make sure you have the right account, there are two Pieter C Rens accounts on your system, which has been confused before. That is why I do not do a debit order, to have control, seeing that this way no unauthorized deductions can be made on my acc. </p> <p><br />For the record my surname is "Rens" and not Crens.</p> <p> </p> <p><br /> </p> <p>Pieter RensSA ********** 244<br />Zambia +(260) 71 ********** <br ********** <p>On 06 Oct 2016, at 2:31 PM, ********** ********** wrote:</p> <p><br />Dear Mr Crens</p> <p>Your balance on 11 Sep was R2536.24. This consisted of:</p> <p>R947.52 - Jul invoice<br />R800.23 - Aug invoice<br />R788.49 - Sep invoice</p> <p>With the payment of R800 on 12 Sep, only part of the arrears was settled and this led to disconnection. Account information is disclosed only to the account holder. The payment of the account is the responsibility of the account holder. If you are unable to meet the obligations you may contact the Collections Team (while in SA) or email ********** for assistance.</p> <p>We apologise if you were not informed of the reactivation process at the time of enquiring.</p> <p>Regards<br />Roderique Lategan</p> <p> </p>