1 reviews | Active since May 2020
*****
Vodacom keeps debiting funds from my bank account but I don't have an account with or any business for that matter with Vodacom because even for calls I use CellC. On the 27 November 2023, a debit order of R357.32 went out. On my shock I went to my bank ( Capitec bank) and did an immediate reversal. I then called vodacom and they send me a ***** Dispute Affidavit: Non-Vodacom customer form. I filled it according to their instructions and had the South African Police Service stamp on the form. As per their instructions. I then sent an email to them ( ********) They rep**** to me, telling me my ticket number is (EC-1MI0-21729M ) and that they take 7-14 days to resolve. I called them on the 26th December 2023 to follow up. They told the account had been closed. However today the 29th of December 2023, for the second time the debit order went out again for R1037.20 this time went out again. I went to the bank to do an immediate reversal again. After this I'm about to contact the ombudsman. I DO NOT HAVE ANY CONTRACT/SIGNED AGREEMENT WITH VODACOM OR ANY BUSINESS FOR THAT MATTER. SORT THIS OUT
