JV
Jp V

1 reviews | Active since May 2025

22 May 2025, 10:20

Easy2own deal

Stay away from their easy to own deals Their consultants knowingly withholds information such ass the phone is being tracked,the phone is being controlled by their apps They only say its not like a contract and they only do checks to see what you can afford What they dont tell you Is that the phone has apps on it that can control it Can switch on location mode when it wants to Delete apps you install And in my opinion you as paying customer have no control over a device you pay Vodacom bosveld mall in bela bela is the worst experience i had with vodacom and its only been one experience to be frank Dont know if they withhold the information knowingly or unknowingly And when you ask the manager that you deal with regarding the query for a reference number you get ignored

0
Replies (5)
Vodacom
Vodacom's reply22 May 2025, 12:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

JV
Jp V's update22 May 2025, 14:22
Reviewer Update
How will they contact me?
JV
Jp V's update24 May 2025, 07:54
Reviewer Update
I have a serious problem with vodacom
I can prove that consultants does not guide people through a deal nor do they inform you about very important information
Above that i had a consultant from a shop tarnish my reputation and the last email i got from the so called managers is that they believe the consultants are properly trained to guide and inform clients through the process

JV
Jp V's update30 May 2025, 05:45
Reviewer Update
Oh well that is just vodacom..sating they will make contact and then weeks later..no wr cant make contact🤣 pathetic absolutely pathetic of you but what do i expect
JV
Jp V's update30 May 2025, 05:46
Reviewer Update
You cant perhaps even tell me how do i make contact with a department or a manager who can sort this out?