1 reviews | Active since Oct 2010
Easy to take over a contract!
I had to transfer a contract from my father to my name last month. Now before I contacted vodacom on this matter, i talked to allot of people and everyone said it would be simpler to get a new contract and a new number because they said Vodacom makes it a living nightmare. <br> <br> I decided to go forth to take over the contract because i wanted to keep my number. I phoned the vodacom's help line but the people weren't very helpful. I decided to phone my nearest vodacom branch in Kolonnade for help. The kind lady understood exactly what i wanted to do and then emailed me the necessary documentation to fill out and explained everything to me. The next day i went to the store and everything was done in less than a hour.<br> <br> I am so pleased at the level op kindness and helpfulness I received from this store. I don't know if it is allowed to mention the persons name but if you want a name i can supply the name of the kind lady who helped me.<br> <br> Thanks for the wonderful experience!
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
A consultant will make contact with you in due course to confirm the details of the staff member at the store and we will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
A consultant will make contact with you in due course to confirm the details of the staff member at the store and we will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
