TD
Thobeka D

1 reviews | Active since Jan 2020

09 Jan 2025, 11:48

Easy to own is a ****

took easy to own at Vodacom shop Mall of Africa. It’s been a mess. Cellphone switching off when you have days left. You buy airtime but the phone goes blank. Its a very big ****. It happened onve and we went to the shop and they fixed it. It happened again today and that time my husband was travelling. Everything was on the phone. Phone went blank like we didn’t buy airtime, that time we did. We tried to buy more airtime but cellphone didn’t open. I regret

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2025, 12:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team