MH
Melissa H

1 reviews | Active since Jun 2016

24 Aug 2025, 17:03

Easy to own

Once again find myself here complaining about Vodacom and their **** service. My daughters airtime once again disappeared. I bought airtime again but her phone won't unlock on this easy to own *******. Called the call centre and my husband's number is blocked from calling the call centre but it's the first time his calling. This agent Reyon Mathebula dragging his nose on the call (so disgusting) when telling him about the call not going through he just continued giving us a number for easy to own. **** service, told us he cannot assist with easy to own. He said we can WhatsApp but that number is not on WhatsApp ***. Called back again and another agent gave us *** totally wrong number! I am returning this phones! I am done dealing with this ****!

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2025, 20:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team