Easy to own and **** team leaders who are lazy

Vodacom and easy to own once a ****en gain. I purchased my daughters unlock bundle and the phone unlocked the app still shows the 23 hours and some minutes. Called the call centre this agent sounds so interested in the beginning like his irritated or bladdy tired. How do you have such **** phone presence. His name sthembiso. He could not help me at all asking stupid questions, put me on hold twice. When ask for a superior he says they knocked off. This is the time of superiors Vodacom has that actually tells their agents to talk such **** because they won't take calls. I worked in a call centre I know very well and at Vodacom as well. Mind you the people I reported to never had this **** attitude. Check your staff and their product training. I want minutes back that I lost because this app locks on time. People should really not buy this product from Vodacom because it's just a trap!