MH
Melissa H

1 reviews | Active since Jun 2016

17 Aug 2025, 11:04

Easy to own

Honestly, Vodacom just ****ming me especially with this easy to own. I would not recommend anyone takes this deal. I keep purchasing my airtime to unlock bit Vodacom keeps taking my airtime. Myself and my daughter. Friday I went to the Vodacom store for assistance they said we subscribed to services, which we never did. Everytime these ads just pop up on the screen for you to subscribe and I keep selecting cancel or no and this I toldy daughter as well but yet again today my airtime is missing. Really wish I never took this option because all its been was an inconvenience. Vodacom do better.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2025, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team