UP
Unathi P

1 reviews | Active since Jun 2013

11 Dec 2018, 10:46

Easy Sim Swop Process

I previously logged a complaint regarding 111 flagging my line for possible ***** when I was doing a sim swop eventually a solution was offered however not knowing in the future i would experience the same issue.

0
Replies (3)
Vodacom
Vodacom's reply11 Dec 2018, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

UP
Unathi P's update11 Dec 2018, 12:20
Reviewer Update
Kindly contact me via email as I cuurently do not have a contact number, **********
Vodacom
Vodacom's reply11 Dec 2018, 14:14
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Kindly note that we've responded via email as requested.

Regards
Consumer Website Team

Best regards,