1 reviews | Active since May 2017
Eastgate Vodacom no service Vodacom SA no service
<p>Hi there.</p> <p>Lets try this again.</p> <p>I have all ready conplaned on here about the service I recived from Eastgate Vodacom and now Vodacom SA.Is just the same.I have been trying to get a starter kit and my contract for a new Samsung S8 sorted out from the 2 May 2017.</p> <p>It is now 17 May 2017 and still I have no service and no help from any one at Vodacom.I get the same service as I got from Vodacom store at Eastgate mall shop number U109.Fani and Thierry from Vodacom store at Eastgate mall shop number U109.Just promice you the wold and deliver you nothing.The servicve from Vodacom is so bad that I wish I has stayed with MTN</p> <p>Still no real help from any one at Vodacom but now my phone number has been put on to prepaid and all my airtime and SMS and data as been wiped clean and who ever calls me to tell me what is going on dose not know and keep saying they will call the store.How manny times do i have to tell you that the Vodacom store at Eastgate mall shop number U109 where Fani and Thierry will not help so dont call them just fix my problm or help me swich back to MTN where they would have sorted this out in one day.<br />Even if I call the help number on 111 they can not tell me what is going on or who can help me sort my problem out.<br />If only some one could have told me that the service as Vodacom was this bad then I would have stayed at MTN. At least every thing works and gets sorted out on time.<br />Please can some one help me sort my problem out as its been over 2 weeks now?MTN if your out there please help me as your service was the best.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
