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JO
Juanita O

1 reviews | Active since Nov 2014

27 May 2025, 13:38

Early Upgrade Not REALLY , not like the old days

Be carefully, DONOT upgrade early Vodacom will still charge you for your old contract 3 months and charge your for your new "upgrade" contract. So you get charged double. Either wait until the contract expire or go pre-paid. As soon as my contract ends i am cancelling Vodacom.

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Replies (3)
Vodacom
Vodacom's reply27 May 2025, 13:55
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

JO
Juanita O's update27 May 2025, 13:57
Reviewer Update
I don't want any body to call me, I just want Vodacom to stop misleading the people with the "Early Upgrade" that will cost you double for 3 months (Old and New contract devices)
Vodacom
Vodacom's reply28 May 2025, 07:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team