Early Upgrade Lies

My cellphone was damaged early November 2014. I went to Vodacom (TygerValley) and was told that i qualify for the early upgrade on the 1st January 2015 (according to their system).<br> I waited until January and went into the Vodacom store at Cape Gate. The staff member checked on the system and explained that i can only do the upgrade on the 1st February 2015 because this will be the 13th month of my contract. They also checked my avg. spend which needed to be atleast R850. I am on R1050/month. During January i've contacted the callcentre numerous times finding out more info with regards to the early upgrade. I even wanted to order the phone that i wanted but was told i needed to go into the store on the 1st Feb.<br> Today is the 2nd Feb. I called Vodacom Cape Gate and the callcentre, they telling me that i need to have an avg spend of around R1200 and i can only upgrade in October.<br> Please assist. I've been patient since November.<br> I was promised that i could upgrade, i've waited for the date, and now it's changed!<br> This is unacceptable!!