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FR
Frans R

1 reviews | Active since Jul 2011

24 Dec 2018, 14:39

Early Upgrade

I would like to ask if i can get an early upgrade as im stuck with a phone with a cracked screen my upgrade date is on the 24th of March 2019 it would really be appreciated

0
Replies (6)
Vodacom
Vodacom's reply24 Dec 2018, 15:09
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team    

Best regards,

Vodacom
Vodacom's reply24 Dec 2018, 16:06
Official
 Dear Customer,  Kindly contact the Upgrades Division on ***(free from a Vodacom sim).

They are best equipped to assist. Regards  Consumer Website Team 

Best regards,

FR
Frans R's update24 Dec 2018, 18:08
Reviewer Update
The number i'm enquiring about can't receive sms's ********** 497 i prever communication via email
FR
Frans R's update28 Dec 2018, 12:07
Reviewer Update
I just need to know whether i can qualify to get an early upgrade as my upgrade date is 24 March on number ********** 497
FR
Frans R's update28 Dec 2018, 12:09
Reviewer Update
And i'm just told to call upgrades i prefer communication via email
FR
Frans R's update29 Dec 2018, 11:52
Reviewer Update
No reply rating should be changed to one star just a yes or no will do can i do a early upgrade as my upgrade date is 24 March 2019 i'm stuck with a broken phone