1 reviews | Active since Mar 2009
Early cancellation fee
I asked for a settle my amount today for a current contract that I have with Vodacom. <br> <br> They told me that I owe an amount of R 5 706.77 of which R 2 465.74 is for the service of the remaining term and R 3 240.03 is for the handset. <br> <br> I work for another telecoms company and they informed me that it is in actual fact against the CPA to charge for the outstanding service fee / subscription or airtime that would have been received. Vodacom is in actual fact only allowed to charge for the remaining handset portion of the remaining term. <br> <br> Please could someone contact me and clear this up. <br> <br> I do think it is highly unfair to have to pay for remaining service period.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
