MM
Matshediso M
1 reviews | Active since Dec 2024
15 May 2026, 10:00
Early cancellation department Vodocom
Yet again bad experience from Vodocom my mom 74 year old mother cancelled sim-card contract in December. Which they refuse to cancel for what reason we don’t know they keep billing and threatening with Laws . I had one guy call me yesterday to fix the situation from Vodocom promised to sent me emails for me to sent documentation to show that contract was cancelled in December. TIL now have not received the emails but threatening messages from laws!!!!
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Vodacom's replyOfficial
15 May 2026, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2026, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team