BT
Brendan T
1 reviews | Active since Nov 2012
05 Jun 2023, 20:18
Early cancellation clarification.
Need information on how to process an early settlement for one of the numbers i have with you. Please contact me. I asked about this before but have received no phone calls.
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Replies (3)BT
Brendan T's updateReviewer Update
05 Jun 2023, 20:22Also in the email text it says the quote is valid for 14 days but on the quote itself it says it's only valid for 6 days, so which is it?
BT
Brendan T's update05 Jun 2023, 20:22
Reviewer Update
Also in the email text it says the quote is valid for 14 days but on the quote itself it says it's only valid for 6 days, so which is it?
Vodacom's replyOfficial
06 Jun 2023, 06:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2023, 06:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2023, 08:28Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we generated a new premature cancellation quote and explained the process to follow.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we generated a new premature cancellation quote and explained the process to follow.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2023, 08:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we generated a new premature cancellation quote and explained the process to follow.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we generated a new premature cancellation quote and explained the process to follow.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,