NB
Njabulo B

1 reviews | Active since Mar 2021

12 Jan 2023, 09:55

Early cancellation

Vodacom offered me a settlement amount I honoured it they did not cancel the contract as per our agreement they instead stacked up invoices and told I owe them then blocked my number …after I had sent the the pop’s and bank statements to show I honoured my arrangement …

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2023, 10:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team