JM
John M

1 reviews | Active since Mar 2018

10 Jun 2024, 16:10

EACH TIME I LOAD AIRTIME VODACOM DEDUCT MONEY FROM MY AIRTIME. REMOVE MY NUMBER FROM YOUR AIRTIME ADVANCE, I ALWAYS BUY CASH. BE CAREFUL WITH THE SO CALLED AIRTIME ****. ON 6TH OR7 JUNE 2024, PURCHASED MINUTES FOR 3 DAYS, ON 10JUNE I PURCHASED MINUTES FO

On the 6th or 7th June 2024 I loaded a R13 airtime, Vodacom has deducted R5 for the alleged airtime advance, on 10 June 2024, I loaded a R13 airtime again, Vodacom has deducted R4. I don't even know anything about airtime advance. I always buy cash. Vodacom, I want my money back and remove my number from your airtime advance. Never ever allow that number for airtime advance anymore

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2024, 07:37
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team