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Phumzile Pompi Pooh-me Nkosi
1 reviews | Active since Jul 2018
10 Apr 2023, 20:18
💔
I've been your client for so many years made sure i pay on time never missed any payment, i recently did an upgrade actually you can say a downgrade because i didnt wanna cancel my contract,. I was looking for i phone 7 the big one the girl who was assisting me didn't even wanna check if its there instead just offered me something else without even explaining they'll be extra charges for two months no explained anything to me instead im being re directed to accounts which i cannot find anyone im still setisfied and never expected this kind of treatment still dont understand why couldn't get i phone 7 im so hurt 💔
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Phumzile Pompi Pooh-me Nkosi's updateReviewer Update
10 Apr 2023, 20:19I meant im not setisfied, no one explained anything
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Phumzile Pompi Pooh-me Nkosi's update10 Apr 2023, 20:19
Reviewer Update
I meant im not setisfied, no one explained anything
Vodacom's replyOfficial
11 Apr 2023, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2023, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
