MG
Mbuzeli G
1 reviews | Active since Oct 2024
15 Oct 2024, 10:29
*****
Good Morning!
I am Mbuzeli Giwu having a contract account with vodacom, at vodacom they made a ***** on my account and upgraded without my permission and I reported that to them in April but no help. i sent them affidavit and made calls for assistance but no help. On the 11 October I wrote a review and they said they will call and I knew that they wont call and do any follow up till today. I am sure people working at vodacom knows this.
Helpful (0)
Replies (2)0
Replies (2)MG
Mbuzeli G's updateReviewer Update
15 Oct 2024, 10:32On the review I wrote my daughters ID number, my ID no: ***
MG
Mbuzeli G's update15 Oct 2024, 10:32
Reviewer Update
On the review I wrote my daughters ID number, my ID no: ***
Vodacom's replyOfficial
15 Oct 2024, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Oct 2024, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team