GV
Gareth V
1 reviews | Active since Jun 2014
23 Mar 2021, 19:20
E-sim chaos
Worst service ever! Battling now for 3 weeks to get e-sim activated. Sent from pillar to post. No one in Vodacom know how the service work. How do you order a service that you can’t fulfill - useless!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Mar 2021, 06:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 06:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Mar 2021, 17:17Dear Gareth Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Afsana Osman has made contact with you via email and was advised. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 17:17
Official
Dear Gareth Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Afsana Osman has made contact with you via email and was advised. Regards Consumer Website Team
Best regards,