E-mailed My Complaint to Customer Care Already

Last month I took out 2 contract phones (Samsung Galaxy Core Prime and J100). I informed Adrienne that I wanted my cell c number ported over for the Core Prime, and that I wanted to retain my Vodacom number on the J100. She said all has been arranged... Your vetting agents then called to confirm details and delivery and I also advised her of the same thing with regards to the numbers. <br> I then received the Core Prime first and noticed that the number did not change to my *** number, I then called in and was told that the sim had a different number assigned to it and that they will return my payment to me, issue me with a new sim card with my 074 number attached and will then do the debit... While waiting on the sim, I received the J100,but without the sim (meaning that it was assumed mu Vodacom sim would fit) the Vodacom sim I had was very old(before micro sims) so they now had to send me a sim card as well,but my account had already been debited for the J100 as well.I finally received the sim for my Core Prime with the correct number, and then thereafter I received the other sim as well. This morning my account was debited for the 3rd time again,I would like my money to