1 reviews | Active since Nov 2016
<p>I'm struggling now for 2 months (from 15/9/2016) to log in my e-mail account.</p> <p>I complained on the phone and visit the branches more than once. 8 pin codes and 8 passwords later and I still can't log in. Every time I complain they promised me that Vodacom will phone me, but I received only 1 telephone call. The person promise to phone me back in 5 min and never did. I log the last complain 2 weeks back with ref: ********** 00213 and NOBODY helped me up to date. I pay for an e-mail every month, that I can't use. I'm very, very upset with Vodacom and will never recommended them to anyone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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