DUSGUSTING SERVICE FROM YOU AND RAM COURIERS

I REQUESTED A UPGRADE FOR MY HUSBAND ON ********** 048 AND AS I AM USING THE SIM I RECEIVED NOTIFICATION THAT I WOULD GET DELIVERY LAST WEEK THURS... WELL TO DATE I HAVE NOT RECEIVED MY DELIVERY. FIRST THEY SAID THAT THE DRIVER DID NOT KNOW THIS WAS A BUSINESS BUT MY HUSBAND SAID THAT HE CLEARLY TOLD VODACOM WHEN THEY CONFIRMED THE ORDER THAT THEY NEED TO DELIVER TO FURNITURE PERFECTION, 6 PINE INDUSTRIAL PARK, 16 PINESIDE ROAD, NEW GERMANY AND RAM COURIERS HAVE DELIVERED HERE NUMEROUS TIMES. ASO NO ONE TOLD MY HUBBY THAT HE MUST HAVE HIS GREEN BARCOADED ID!!! CAUSE WHEN THEY EVENTUALLY DID GET HERE I ONLY HAD A COPY!!! AND THEN THE DRIVER SAID NOT A PROBLEM HE WOULD DELIVER BECAUSE HE HAS TO COME THIS WAY FRIDAY BUT I SAW THE VAN AND NO DELIVERY..... THIS ORDER HAS TAKEN MOST OF MY AIRTIME AND FREE MIN... I HAVE NEVER HAD SUCH BAD SERVICE IN MY LIFE!!! EVEN AFTER A CHAT WITH THE SUPERVISOR WHO GAURANTEED DELIVERY FRIDAY BEFORE 3PM I HAVE STILL RECEIVED NOTHING!!! I AM HONESTLY CONTEMPLATING GOING OVER TO ANOTHER SERVICE PROVIDER AND WE HAVE QUITE A FEW CONTRACTS WITH YOU GUYS BETWEEN ME AND MY HUSBAND. I AM DISGUSTED!!!