KM
Keagile M

1 reviews | Active since Sept 2017

24 Nov 2017, 14:42

Duplicate of number

I have come to realize that my cellphone number has been duplicated yet I thought this RICA **** solves such things. What must happen now Vodacom because I got a please call me from the same cellphone number as mine??? How is this supposed to work now???

0
Replies (2)
Vodacom
Vodacom's reply24 Nov 2017, 15:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Dec 2017, 12:01
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

Vodacom Consumer Website Team