DV
Dr V
1 reviews | Active since Jan 2022
15 Feb 2024, 14:16
DUPLICATE NUMBERS LOADED ON ACCOUNTS AT VODACOM.
I have reported on the lack of Vodacom to solve any issues. Also the loading if duplicate numbers on accounts. Five times they responded with" an agent will get in touch with you"..........Five times, the same response, with absolutely nothing done. I have subsequently spoken to three (3) "managers" who promised to solve the issue, IWTH ZERO RESULTS. VODACOM STILL OWES ME MONEY, FOR 18 MONTHS NOW. PATHETIC, THE WORST COMPANY IN SA.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Feb 2024, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2024, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
