JB
Johan B
1 reviews | Active since Jan 2021
09 May 2024, 21:21
Duplicate Billing
on SR*** - FTTH Billing, Duplicate billing SR Number SR*** Abstract FTTH Billing, Duplicate billing Opened 2024/04/22 4:34:14 PM Your update to Service Request # SR*** has been submitted successfully. Details: Status: Open Created Date: 22/04/2024 16:34:14 Description: FTTH Billing, Duplicate billing System Process sales Force Automation (sledel) Email: *** Support Hours (08h00 - 17h00) Weekdays Address: Vodacom Corporate Park 082 Vodacom Boulevard, Midrand 1685 Sent through Vodacom's Superfast Network © 2019 Vodacom (Pty) Ltd. Registered in South Africa
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Vodacom's replyOfficial
10 May 2024, 07:54 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2024, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team