TKNM
Thembi Kabelo Nicole Mtsweni

1 reviews | Active since Aug 2021

27 Aug 2021, 19:59

Duplicate Airtime and bad service

?????????????????????????????? Vodacom was having problems with their network on the 25th and 26th of August so people were getting duplicate airtime. I bought my airtime on the 25th when I try to load it, it keeps telling me that the voucher is invalid the airtime was loaded yesterday by a different number that's not mine. Now they are saying that they can't do anything about it. Woolworths has to deal with it since while I bought it there. I'm so ****ed off cause I wasted my money for nothing

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2021, 10:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team